“We went through several of them and are now having much better outcomes training Claude on specific skills.”
in “Case management software/tech stack (and issues) - PI firm”
Home › By practice › Small firms & firm owners
What lawyers say about AI, said by small firms & firm owners. 785 public voices since 2023, as of : 350 like what they use and 233 do not. Most discussed: ChatGPT (297 voices, 109 like and 114 dislike); Claude (128 voices, 90 like and 10 dislike); CoCounsel (69 voices, 31 like and 21 dislike). The most common complaint is accuracy (143 voices) and the most common thing they value is time saved (133 voices).
Solo practitioners and firm owners, mostly from r/LawFirm, a community for people who run law firms. 785 voices on record since 2023: 350 like what they use, 233 don’t, the rest are mixed or neutral.
How a voice lands here: it was posted in a community for that seat (r/biglaw, r/LawFirm, r/paralegal) or the author says it in their own words (“I work in-house”, “our small firm”). Everything else is “not stated” and stays out of this page.
Quoted voices · newest first (642)
“We went through several of them and are now having much better outcomes training Claude on specific skills.”
in “Case management software/tech stack (and issues) - PI firm”
“I've found that Haiku and Sonnet do not do as good a job and correcting errors that result from them makes me waste time.”
in “Why does my mid-sized firm continuously shove our “AI tools” down my throat?” · 4 voices
“There are some other minor details but that research workflow has proven to be exponentially better than I could ever do and still significantly better than lexis or westlaw AI were ever able to do for me.”open
“Westlaw's CoCounsel will get you in the right zip code but its descriptions of the cases it finds for me are often still incorrect and need to be verified personally.”open
“These companies move too slowly and, since they are subscription based, they have an incentive to use cheap (aka bad) AI models to save on costs.”open
“ChatGPT is still miles above it even though it sucks now too.”
in “ChatGPT v. Gemini” · 23 voices
“Use ChatGPT Pro. It is the slowest, most expensive, and highest quality answer to any question.”open
“Agree, huge drop off in quality of paid Chat GPT in last few weeks.”open
“ChatGPT is great for brainstorming and drafting, but when it comes to parsing long, dense legal docs it still makes stuff up if it “thinks” it should be there.”open
“Gemini is definitely not accurate. Take any deposition and check the pincites Gemini provides and you will find many inaccuracies.”open
“It seems like Gemini is currently more reliable for purely "grounded" tasks like summarizing what's right there on the page and nothing more.”open
“I did have Gemini lie to me once about a citation, and it fought me even when I said it was hallucinating because the language that it was citing didn't exist in the document.”open
“It's able to find web results that GPT and Claude haven't been able to find, but it will throw off a lot of hallucinations on document analysis, too.”open
“CoPilot uses Claude (it used to use GPT), so I'm not sure why the speaker would think it's a closed system.”open
“Honestly, I typically bounce around from LLMs, Claude being my preferred but it sometimes feels like on any given day one of them is out performing the other on a specific use case.”open
“ChatCPT is far superior. It's not even close.”open
“It’s essentially like google said “if you don’t want to share with us then we aren’t going to let Gemini store, hold or access anything at all.” 👎”open
“It’s not bad if you know all the tips and tricks to keep it on track; like starting a new chat before a major task, giving it clear instructions each time (bc it tends to forget saves prompts).”open
“Large language models are not reliable .”open
“I use ChatGPT successfully to help summarize intakes, create outlines, point me toward the law, give me tactical considerations for generating depo questions, etc.”open
“Bottom line: make it show receipts; once you require quotes and cites, both models behave much better.”open
“I've found Claude to be, by far, the most accurate and least hallucination-prone of any of them.”open
“I used it again not two weeks ago on another deposition and it was shitty.”open
“Despite the fact that I give it clear and detailed directions it more often than not only partially follows them and it requires multiple attempts to complete assignments to my satisfaction.”open
“I know for business products, like what we use (api, ChatGPT business and enterprise) there’s stricter privacy control.”open
“Duo through Clio and Co-Counsel through Westlaw are two versions that I would rely on more that are vetted for law firm use. Co-Counsel has guardrails to prevent hallucinations.”open
“I asked it to review and summarize a word document. It was completely wrong.”open
“Claude's raw quality beats the legal-specific tools; the setup is where people stall.”
in “For lawyers who moved from Claude or ChatGPT to legal-specific AI, what made the switch worthwhile?” · 14 voices
“It's literally a good folder structure and proper markdown files for routing and memory that makes AI able to continuously improve as you use it, and solve the context problem.”open
“Hi there, so the AI model/engine running your ai environment really doesn't matter a whole lot, but Claude Opus5.5 is the way to go at the moment (all the top models, open or closed source are pretty good at this point).”open
“Claude is able to find me necessary cases and cite them and argue with them properly.”open
ClioNeutralThe author uses Outlook's AI to edit emails and Clio's Vincent for document review. (summary, not a quote)open“From about opus 4.8 got claude on the level, where in middle of the case it can draft reasonable filing which needs reasonable ammount of editing.”open
“Since we use Clio manage for the office agenda we connected MCP server to Claude desktop as extension and it works great.”open
“We just moved to Claude recently and I bet it’s saving me 5 hours/week of work.”open
“These companies move too slowly and, since they are subscription based, they have an incentive to use cheap (aka bad) AI models to save on costs.”
in “Why does my mid-sized firm continuously shove our “AI tools” down my throat?” · 4 voices
“I've found that Haiku and Sonnet do not do as good a job and correcting errors that result from them makes me waste time.”open
“There are some other minor details but that research workflow has proven to be exponentially better than I could ever do and still significantly better than lexis or westlaw AI were ever able to do for me.”open
“Westlaw's CoCounsel will get you in the right zip code but its descriptions of the cases it finds for me are often still incorrect and need to be verified personally.”open
“Westlaw's CoCounsel will get you in the right zip code but its descriptions of the cases it finds for me are often still incorrect and need to be verified personally.”
in “Why does my mid-sized firm continuously shove our “AI tools” down my throat?” · 4 voices
“I've found that Haiku and Sonnet do not do as good a job and correcting errors that result from them makes me waste time.”open
“There are some other minor details but that research workflow has proven to be exponentially better than I could ever do and still significantly better than lexis or westlaw AI were ever able to do for me.”open
“These companies move too slowly and, since they are subscription based, they have an incentive to use cheap (aka bad) AI models to save on costs.”open
“There are some other minor details but that research workflow has proven to be exponentially better than I could ever do and still significantly better than lexis or westlaw AI were ever able to do for me.”
in “Why does my mid-sized firm continuously shove our “AI tools” down my throat?” · 4 voices
“I've found that Haiku and Sonnet do not do as good a job and correcting errors that result from them makes me waste time.”open
“Westlaw's CoCounsel will get you in the right zip code but its descriptions of the cases it finds for me are often still incorrect and need to be verified personally.”open
“These companies move too slowly and, since they are subscription based, they have an incentive to use cheap (aka bad) AI models to save on costs.”open
“Hi there, so the AI model/engine running your ai environment really doesn't matter a whole lot, but Claude Opus5.5 is the way to go at the moment (all the top models, open or closed source are pretty good at this point).”
in “For lawyers who moved from Claude or ChatGPT to legal-specific AI, what made the switch worthwhile?” · 14 voices
“Claude's raw quality beats the legal-specific tools; the setup is where people stall.”open
“It's literally a good folder structure and proper markdown files for routing and memory that makes AI able to continuously improve as you use it, and solve the context problem.”open
“Claude is able to find me necessary cases and cite them and argue with them properly.”open
ClioNeutralThe author uses Outlook's AI to edit emails and Clio's Vincent for document review. (summary, not a quote)open“From about opus 4.8 got claude on the level, where in middle of the case it can draft reasonable filing which needs reasonable ammount of editing.”open
“Since we use Clio manage for the office agenda we connected MCP server to Claude desktop as extension and it works great.”open
“We just moved to Claude recently and I bet it’s saving me 5 hours/week of work.”open
“It's literally a good folder structure and proper markdown files for routing and memory that makes AI able to continuously improve as you use it, and solve the context problem.”
in “For lawyers who moved from Claude or ChatGPT to legal-specific AI, what made the switch worthwhile?” · 14 voices
“Claude's raw quality beats the legal-specific tools; the setup is where people stall.”open
“Hi there, so the AI model/engine running your ai environment really doesn't matter a whole lot, but Claude Opus5.5 is the way to go at the moment (all the top models, open or closed source are pretty good at this point).”open
“Claude is able to find me necessary cases and cite them and argue with them properly.”open
ClioNeutralThe author uses Outlook's AI to edit emails and Clio's Vincent for document review. (summary, not a quote)open“From about opus 4.8 got claude on the level, where in middle of the case it can draft reasonable filing which needs reasonable ammount of editing.”open
“Since we use Clio manage for the office agenda we connected MCP server to Claude desktop as extension and it works great.”open
“We just moved to Claude recently and I bet it’s saving me 5 hours/week of work.”open
“Claude is able to find me necessary cases and cite them and argue with them properly.”
in “For lawyers who moved from Claude or ChatGPT to legal-specific AI, what made the switch worthwhile?” · 14 voices
“Claude's raw quality beats the legal-specific tools; the setup is where people stall.”open
“It's literally a good folder structure and proper markdown files for routing and memory that makes AI able to continuously improve as you use it, and solve the context problem.”open
“Hi there, so the AI model/engine running your ai environment really doesn't matter a whole lot, but Claude Opus5.5 is the way to go at the moment (all the top models, open or closed source are pretty good at this point).”open
ClioNeutralThe author uses Outlook's AI to edit emails and Clio's Vincent for document review. (summary, not a quote)open“From about opus 4.8 got claude on the level, where in middle of the case it can draft reasonable filing which needs reasonable ammount of editing.”open
“Since we use Clio manage for the office agenda we connected MCP server to Claude desktop as extension and it works great.”open
“We just moved to Claude recently and I bet it’s saving me 5 hours/week of work.”open
“We just moved to Claude recently and I bet it’s saving me 5 hours/week of work.”
in “For lawyers who moved from Claude or ChatGPT to legal-specific AI, what made the switch worthwhile?” · 14 voices
“Claude's raw quality beats the legal-specific tools; the setup is where people stall.”open
“It's literally a good folder structure and proper markdown files for routing and memory that makes AI able to continuously improve as you use it, and solve the context problem.”open
“Hi there, so the AI model/engine running your ai environment really doesn't matter a whole lot, but Claude Opus5.5 is the way to go at the moment (all the top models, open or closed source are pretty good at this point).”open
“Claude is able to find me necessary cases and cite them and argue with them properly.”open
ClioNeutralThe author uses Outlook's AI to edit emails and Clio's Vincent for document review. (summary, not a quote)open“From about opus 4.8 got claude on the level, where in middle of the case it can draft reasonable filing which needs reasonable ammount of editing.”open
“Since we use Clio manage for the office agenda we connected MCP server to Claude desktop as extension and it works great.”open
“Since we use Clio manage for the office agenda we connected MCP server to Claude desktop as extension and it works great.”
in “For lawyers who moved from Claude or ChatGPT to legal-specific AI, what made the switch worthwhile?” · 14 voices
“Claude's raw quality beats the legal-specific tools; the setup is where people stall.”open
“It's literally a good folder structure and proper markdown files for routing and memory that makes AI able to continuously improve as you use it, and solve the context problem.”open
“Hi there, so the AI model/engine running your ai environment really doesn't matter a whole lot, but Claude Opus5.5 is the way to go at the moment (all the top models, open or closed source are pretty good at this point).”open
“Claude is able to find me necessary cases and cite them and argue with them properly.”open
ClioNeutralThe author uses Outlook's AI to edit emails and Clio's Vincent for document review. (summary, not a quote)open“From about opus 4.8 got claude on the level, where in middle of the case it can draft reasonable filing which needs reasonable ammount of editing.”open
“We just moved to Claude recently and I bet it’s saving me 5 hours/week of work.”open
“From about opus 4.8 got claude on the level, where in middle of the case it can draft reasonable filing which needs reasonable ammount of editing.”
in “For lawyers who moved from Claude or ChatGPT to legal-specific AI, what made the switch worthwhile?” · 14 voices
“Claude's raw quality beats the legal-specific tools; the setup is where people stall.”open
“It's literally a good folder structure and proper markdown files for routing and memory that makes AI able to continuously improve as you use it, and solve the context problem.”open
“Hi there, so the AI model/engine running your ai environment really doesn't matter a whole lot, but Claude Opus5.5 is the way to go at the moment (all the top models, open or closed source are pretty good at this point).”open
“Claude is able to find me necessary cases and cite them and argue with them properly.”open
ClioNeutralThe author uses Outlook's AI to edit emails and Clio's Vincent for document review. (summary, not a quote)open“Since we use Clio manage for the office agenda we connected MCP server to Claude desktop as extension and it works great.”open
“We just moved to Claude recently and I bet it’s saving me 5 hours/week of work.”open
“The thing I like about it is that it's just an assistant, I mean the main job is still in the hands of the lawyer which is an expert more than AI could ever be.”
in “Is anyone else still spending 30-45 minutes per intake call just figuring out if the case is even worth taking…” · 2 voices
“There are some AI chat bots that make strong claims about privacy, like Venice, but ChatGPT and Claude don't (as far as I know) and I honestly wouldn't use any of them.”
in “Is anyone else still spending 30-45 minutes per intake call just figuring out if the case is even worth taking…” · 2 voices
“Automated filing is useful only if false positives are easy to catch and undo.”
in “Clio - New Automated Email Filing Feature” · 3 voices
ClioNeutral“Clio only auto-files when the client’s email address matches a single matter and/or the matter name (e.g., 0000-NAME) appears in the email’s subject line or body.”open
ClioMixed“It's the kind of thing Clio should have been doing 10 years ago.”open
“Clio only auto-files when the client’s email address matches a single matter and/or the matter name (e.g., 0000-NAME) appears in the email’s subject line or body.”
in “Clio - New Automated Email Filing Feature” · 3 voices
“It's the kind of thing Clio should have been doing 10 years ago.”
in “Clio - New Automated Email Filing Feature” · 3 voices
ClioNeutral“Clio only auto-files when the client’s email address matches a single matter and/or the matter name (e.g., 0000-NAME) appears in the email’s subject line or body.”open
ClioNeutral“Automated filing is useful only if false positives are easy to catch and undo.”open
“If your practice group cant name those four things, Protege is still a trust exercise.”
in “Protege with client data” · 3 voices
“The firm rule you already have is the right floor: written no-train and confidential handling before any client data goes in. Protege Enterprise can meet that bar on paper.”open
“If you’re ok with those then it’s silly to be concerned with lexis.”open
“If you’re ok with those then it’s silly to be concerned with lexis.”
in “Protege with client data” · 3 voices
“The firm rule you already have is the right floor: written no-train and confidential handling before any client data goes in. Protege Enterprise can meet that bar on paper.”open
“If your practice group cant name those four things, Protege is still a trust exercise.”open
“The firm rule you already have is the right floor: written no-train and confidential handling before any client data goes in. Protege Enterprise can meet that bar on paper.”
in “Protege with client data” · 3 voices
“The thing people miss is that the output arrives with markdown formatting that fights Word styles.”
in “For lawyers using both Claude and Word, how are you splitting the work between them?” · 5 voices
“Claude and other AI tools may leave detectable traces, either in the file metadata or in the writing itself.”open
“For what it is worth, Claude can produce redlined Word documents. You don't have to do that in Word.”open
“You can just tell Claude to output the result as an edit tracked word doc with the author set to X (e.g., you).”open
“Claude is better for me when I'm still figuring out the argument or working across several documents, then Word takes over once I'm at the point where another lawyer needs to review what I did.”open
“Claude and other AI tools may leave detectable traces, either in the file metadata or in the writing itself.”
in “For lawyers using both Claude and Word, how are you splitting the work between them?” · 5 voices
“The thing people miss is that the output arrives with markdown formatting that fights Word styles.”open
“For what it is worth, Claude can produce redlined Word documents. You don't have to do that in Word.”open
“You can just tell Claude to output the result as an edit tracked word doc with the author set to X (e.g., you).”open
“Claude is better for me when I'm still figuring out the argument or working across several documents, then Word takes over once I'm at the point where another lawyer needs to review what I did.”open
“The default Claude is the best writing style, imho.”
in “Launching a Solo PI Firm - Integrate AI?” · 6 voices
“What you need to know is the inputs and outputs “may” live on a separate server for up to 30 days.”open
“I have yet to see any credible legal tech professional say that uploaded private health PI to claude or other llms is a good idea.”open
“For day to day, Claude is my go-to and its connected to my email, Slack, Lovable, and more.”open
“Anthropic and other frontier providers are better than your email server, such as your CMS like Clio, or just about everything else you use.”open
“Anthropic and other frontier providers are better than your email server, such as your CMS like Clio, or just about everything else you use.”
in “Launching a Solo PI Firm - Integrate AI?” · 6 voices
“What you need to know is the inputs and outputs “may” live on a separate server for up to 30 days.”open
“I have yet to see any credible legal tech professional say that uploaded private health PI to claude or other llms is a good idea.”open
“For day to day, Claude is my go-to and its connected to my email, Slack, Lovable, and more.”open
“The default Claude is the best writing style, imho.”open
“For day to day, Claude is my go-to and its connected to my email, Slack, Lovable, and more.”
in “Launching a Solo PI Firm - Integrate AI?” · 6 voices
“What you need to know is the inputs and outputs “may” live on a separate server for up to 30 days.”open
“I have yet to see any credible legal tech professional say that uploaded private health PI to claude or other llms is a good idea.”open
“Anthropic and other frontier providers are better than your email server, such as your CMS like Clio, or just about everything else you use.”open
“The default Claude is the best writing style, imho.”open
“I have yet to see any credible legal tech professional say that uploaded private health PI to claude or other llms is a good idea.”
in “Launching a Solo PI Firm - Integrate AI?” · 6 voices
“What you need to know is the inputs and outputs “may” live on a separate server for up to 30 days.”open
“For day to day, Claude is my go-to and its connected to my email, Slack, Lovable, and more.”open
“Anthropic and other frontier providers are better than your email server, such as your CMS like Clio, or just about everything else you use.”open
“The default Claude is the best writing style, imho.”open
“What you need to know is the inputs and outputs “may” live on a separate server for up to 30 days.”
in “Launching a Solo PI Firm - Integrate AI?” · 6 voices
“I have yet to see any credible legal tech professional say that uploaded private health PI to claude or other llms is a good idea.”open
“For day to day, Claude is my go-to and its connected to my email, Slack, Lovable, and more.”open
“Anthropic and other frontier providers are better than your email server, such as your CMS like Clio, or just about everything else you use.”open
“The default Claude is the best writing style, imho.”open
“Sites.Selected works for your own daemon apps that already know the site ID. Co-Counsel does not work that way.”
in “thomson reuters co-counsel API to SharePoint”
“Claude is better for me when I'm still figuring out the argument or working across several documents, then Word takes over once I'm at the point where another lawyer needs to review what I did.”
in “For lawyers using both Claude and Word, how are you splitting the work between them?” · 5 voices
“The thing people miss is that the output arrives with markdown formatting that fights Word styles.”open
“Claude and other AI tools may leave detectable traces, either in the file metadata or in the writing itself.”open
“For what it is worth, Claude can produce redlined Word documents. You don't have to do that in Word.”open
“You can just tell Claude to output the result as an edit tracked word doc with the author set to X (e.g., you).”open