How the feedback changed, year by year.
Every voice is placed in the year it was written (creation date). Each number carries its n and, from 5 voices, a 90% band. 2026* = 2026 to date (2026-10-26). As of Oct 26, 2026.
What changed
Only differences where the two 90% bands do not overlap.
- Across all tools, net went from −21 in 2023 (n=664) to +3 in 2026 so far (n=2975): the 2026 band is clearly higher.
- Hallucination as the main complaint: 33% of voices in 2023, 9% in 2026 (bands 30–36% vs 9–10%).
- Privacy as the main complaint: 6% of voices in 2023, 13% in 2026 (bands 4–7% vs 12–14%).
- Price as the main complaint: 1% of voices in 2023, 8% in 2026 (bands 1–2% vs 7–9%).
- Integration as the main complaint: 0% of voices in 2023, 3% in 2026 (bands 0–1% vs 2–3%).
- Claude: net +69 in 2024 (n=26) vs +34 in 2026 (n=744), bands apart.
- Harvey: net +50 in 2023 (n=10) vs −17 in 2026 (n=515), bands apart.
- CoCounsel: net +48 in 2023 (n=27) vs −12 in 2026 (n=185), bands apart.
All tools, net by year
Net = (like − dislike) / voices, −100 to +100, with its 90% band.
| 2023 | 2024 | 2025 | 2026* | |
|---|---|---|---|---|
| All voices | −21 −27 to −15 · n=664 | +1 −4 to +6 · n=785 | +1 −2 to +4 · n=2147 | +3 0 to +5 · n=2975 |
Voices per year, by source
| Source | 2023 | 2024 | 2025 | 2026* | Total |
|---|---|---|---|---|---|
| 437 | 687 | 1960 | 2704 | 5788 | |
| Hacker News | 212 | 84 | 107 | 127 | 530 |
| bluesky | 3 | 8 | 63 | 125 | 199 |
| Lemmy | 8 | 5 | 10 | 14 | 37 |
| Mastodon | 3 | 1 | 5 | 5 | 14 |
| Stack Exchange Law | 1 | 0 | 2 | 0 | 3 |
| All | 664 | 785 | 2147 | 2975 | 6571 |
Volume follows what is public and what we could collect (Reddit from the public Arctic Shift archive, Hacker News, Lemmy, Mastodon, Stack Exchange Law), so compare shares and nets across years, not raw counts.
By tool
Net and band once a tool has 5 voices in a year; below that, only the count.
| Tool | 2023 | 2024 | 2025 | 2026* |
|---|---|---|---|---|
| ChatGPT | −29 −35 to −23 · n=572 | +1 −7 to +8 · n=394 | −7 −12 to −2 · n=925 | −18 −24 to −12 · n=576 |
| Claude | n=1 | +69 +42 to +84 · n=26 | +52 +39 to +63 · n=101 | +34 +29 to +39 · n=744 |
| AI in general | +5 −18 to +29 · n=38 | −2 −21 to +16 · n=53 | +9 +1 to +17 · n=319 | +1 −5 to +7 · n=456 |
| Harvey | +50 +3 to +77 · n=10 | −31 −54 to −2 · n=29 | −33 −42 to −23 · n=195 | −17 −23 to −11 · n=515 |
| CoCounsel | +48 +25 to +65 · n=27 | −2 −19 to +15 · n=61 | +14 +3 to +26 · n=138 | −12 −22 to −1 · n=185 |
| Lexis+ AI | n=2 | −23 −38 to −6 · n=75 | −4 −17 to +10 · n=111 | −22 −35 to −8 · n=106 |
| Westlaw AI | n=3 | −8 −24 to +9 · n=65 | +7 −6 to +20 · n=109 | +10 −6 to +25 · n=91 |
| Copilot | n=1 | +22 −9 to +49 · n=18 | −6 −24 to +11 · n=62 | +11 −5 to +27 · n=74 |
| Gemini | −20 −70 to +46 · n=5 | −23 −55 to +18 · n=13 | +42 +25 to +56 · n=66 | +26 +4 to +44 · n=50 |
| Spellbook | n=4 | +42 +15 to +62 · n=26 | +34 +8 to +56 · n=29 | +45 +23 to +63 · n=40 |
| Legora | n=0 | n=0 | +11 −15 to +34 · n=28 | −10 −28 to +9 · n=62 |
| Clio | n=0 | n=2 | −40 −62 to −11 · n=30 | +2 −17 to +21 · n=46 |
| Perplexity | n=0 | +57 0 to +82 · n=7 | +83 +41 to +95 · n=12 | +59 +25 to +78 · n=17 |
| vLex Vincent | n=0 | n=3 | +59 +21 to +80 · n=17 | +27 −16 to +61 · n=11 |
| Paxton | n=1 | +60 −12 to +89 · n=5 | n=4 | n=2 |
| Luminance | n=0 | −12 −56 to +38 · n=8 | n=1 | n=0 |
By complaint
Share of that year's voices whose main complaint is each one, with a 90% band.
| Complaint | 2023 | 2024 | 2025 | 2026* |
|---|---|---|---|---|
| Hallucination | 33%30–36% · 220 of 664 | 18%16–20% · 139 of 785 | 18%16–19% · 378 of 2147 | 9%9–10% · 279 of 2975 |
| Accuracy (other) | 25%23–28% · 169 of 664 | 27%25–30% · 214 of 785 | 27%25–28% · 572 of 2147 | 21%20–23% · 637 of 2975 |
| Trust, liability | 9%7–11% · 60 of 664 | 6%5–7% · 46 of 785 | 5%5–6% · 116 of 2147 | 7%6–8% · 212 of 2975 |
| Privacy | 6%4–7% · 38 of 664 | 7%5–8% · 53 of 785 | 8%7–9% · 163 of 2147 | 13%12–14% · 380 of 2975 |
| Price | 1%1–2% · 7 of 664 | 6%5–8% · 49 of 785 | 7%6–8% · 153 of 2147 | 8%7–9% · 236 of 2975 |
| Integration | 0%0–1% · 2 of 664 | 1%1–2% · 8 of 785 | 1%1–2% · 30 of 2147 | 3%2–3% · 81 of 2975 |
What they value
Share of that year's voices whose main praise is each one.
| Valued | 2023 | 2024 | 2025 | 2026* |
|---|---|---|---|---|
| Time saved | 15%13–17% · 97 of 664 | 19%17–21% · 149 of 785 | 15%14–16% · 321 of 2147 | 12%11–13% · 356 of 2975 |
| Drafting quality | 8%7–10% · 55 of 664 | 10%8–11% · 75 of 785 | 9%8–10% · 183 of 2147 | 6%5–7% · 183 of 2975 |
| Accuracy | 7%6–9% · 48 of 664 | 6%4–7% · 44 of 785 | 9%8–10% · 186 of 2147 | 8%7–9% · 229 of 2975 |
| Ease of use | 3%2–4% · 18 of 664 | 5%4–6% · 37 of 785 | 5%5–6% · 115 of 2147 | 6%5–7% · 183 of 2975 |
| Data coverage | 2%1–3% · 11 of 664 | 3%2–4% · 23 of 785 | 3%3–4% · 66 of 2147 | 5%4–5% · 135 of 2975 |